At THREE GIRLS, we’re committed to making custom curtains easy, stress-free, and uniquely tailored to your space. Every curtain is crafted with care, and we back that with services designed to give you full peace of mind from start to finish.

To help you order with confidence, we offer:

Free Fabric Swatches
Request swatches before placing your order to feel the texture and see the true color in person.

Expert Measurement Support
Get personalized guidance on measuring and choosing the perfect style for your windows.

30-Day Return Guarantee (on eligible items)
If your order qualifies, you may request a return within 30 days of receiving it. See our Return & Refund Policy for full details.

Installation Guidance
Each order includes clear, step-by-step installation instructions. Please follow them carefully and handle curtain hooks gently to avoid damaging the fabric or lifting system.

Note: If you did not request fabric swatches prior to placing your order or declined the offer, we cannot accept returns based on dissatisfaction with color or texture.

Limited Lifetime Warranty

THREE GIRLS is proud to offer a Limited Lifetime Warranty that covers your curtains throughout their entire usable life.

What’s Covered
If your curtain has a defect caused by manufacturing or workmanship (such as loose stitching or component failure), we’ll inspect the issue and either repair or replace the item—at our discretion—free of charge.

What’s Not Covered
This warranty does not cover:

Normal wear and tear (fading from sunlight, general fabric aging, minor discoloration, damage from water, pets, or insects, and aging of lifting mechanisms).

Damage caused by unauthorized alterations, incorrect installation, or non-professional repairs.

Changes in trends or preferences over time (i.e., your curtain is no longer your style).

Transfer of ownership—this warranty only applies to the original purchaser and is non-transferable.

How Long It Lasts
The warranty is valid for the lifetime of the product under normal use.

How to Request Warranty Service
Please email support@threegirls.com with the subject line “Warranty Request + Order Number.” Include:

A brief description of the issue

Clear photos showing the defect

Our team will respond within 3 business days to help resolve the issue as quickly as possible.