Return

Custom Curtains are Non-returnable

To ensure the fabric meets your expectations, we recommend ordering a fabric sample booklet before placing your final custom curtain order.

The following conditions do not qualify for returns on curtains:

· Misunderstanding the product image.

· Items fit properly but were made accurately.

· Curtains are too heavy.

· The color does not meet your expectations.

· Change of mind / No longer needed.

· The quality does not meet your expectations.

· Ordered the wrong item by mistake.

· Incorrect size. A size tolerance within +/- 1% is considered industry acceptable.

· Order delivered later than expected.

· Incorrect order placement.

· Fabric dye lot issues.

We accept returns under the following conditions:

· Received the wrong item (photo proof required).

· The item was damaged (photo proof required).

· Not as described (photo proof required).